Support

Getting help

• Documentation — start with Getting started, the core concepts, and the API reference.
• Email — reach the team at support@cybersecuritycyborg.net.

When you write in, include:

• What you were trying to do
• The endpoint or command you ran (redact secrets and tokens)
• The full error response, including status code
• Your deployment type (self‑hosted or hosted) and version

Troubleshooting checklist

Symptom	First thing to check
401 Unauthorized	Is the Authorization header present and using Token <token> (or Bearer <jwt>)?
403 Forbidden	Does the principal have a grant + policy permitting this action?
409 Conflict on setup	Setup already ran — use login instead.
429 Too Many Requests	You hit the rate limit; back off and retry.
Health check fails	Confirm the container is running and the database is reachable.

Status & updates

Planned maintenance and incident notices for hosted deployments will be posted here and sent to the support contact on file for your account.